Terms and Conditions
Last updated: February 28, 2026
1. Acceptance of Terms
By accessing and using Artozoa's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
2. Service Description
Artozoa provides custom art printing and photo transformation services. Our services include:
- Photo to artwork transformation
- Custom collage creation
- Digital and physical print delivery
- Professional editing and retouching
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Upload only images you have the right to use
- Not upload any illegal, offensive, or copyrighted content without permission
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
4. Intellectual Property Rights
You retain all rights to the original images you upload. By using our service, you grant Artozoa a limited license to:
- Process and edit your images for the purpose of creating your custom artwork
- Store your images securely for order fulfillment
- Use anonymized examples in our portfolio (only with your explicit permission)
5. Payment and Pricing
All prices are displayed in the local currency and include applicable taxes. Payment terms:
- Payment is required before final file delivery
- We accept various payment methods as indicated on our platform
- Prices may change without notice, but confirmed orders will honor the agreed price
- You will receive a receipt for each payment made
6. Order Process and Delivery
Our standard order process includes:
- Image upload and order placement
- Professional editing by our team
- Preview and approval by you
- Payment processing
- Final file delivery (digital) or shipping (physical prints)
Delivery times vary based on product type and current order volume. Estimated delivery times are provided at checkout and are not guaranteed.
7. Refunds and Cancellations
Our refund policy:
- Orders can be cancelled before editing begins for a full refund
- Once editing has started, refunds are at our discretion
- We offer revisions if you're not satisfied with the preview
- Digital products are non-refundable after final delivery
- Physical prints may be refunded if damaged during shipping
8. Limitation of Liability
Artozoa shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount paid by you for the specific service in question.
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Artozoa operates, without regard to its conflict of law provisions.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: support@artozoa.com
Phone: +1 (555) 123-4567
By using Artozoa's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.